TERMS of SERVICE
MODEL RELEASE FORM
Date: This release takes effect as of the date your store goes live and available to the public, as confirmed via email.
Pinkink, LLC 110 Broadway, #101
Brooklyn, NY 11249
Phone Number: (718) 388-8099
1. Purpose: This release form confirms the agreement between Pinkink, LLC and you regarding photographs submitted by you and / or selected by Pinkink, LLC and pinkink.shop as authorized by you for reproduction and sale in printed format through the online store specifically built for you by Pinkink, LLC at pinkink.shop.
2. Grant of Rights: You retain all ownership of the submitted images and hereby grant Pinkink, LLC and pinkink.shop non-exclusive rights to reproduce, publish, and sell the photographs in printed format on all the products you select for sale or allow Pinkink, LLC and pinkink.shop to choose for you with said images through the online store specifically built for you by Pinkink, LLC and pinkink.shop. If you elect to allow Pinkink, LLC and pinkink.shop to curate your store, you hereby authorize Pinkink, LLC and pinkink.shop to download images from your social media outlets, strictly for use as outlined above.
3. Use of Images: The photographs may be used solely for reproduction on physical products such as, but not limited to, prints, apparel, posters, calendars, glassware, printed accessories, books and any other products as agreed upon by you and Pinkink, LLC and pinkink.shop that are sold through the online store designated for you. No use of the photographs is permitted outside of this specified context without further agreement between you and Pinkink, LLC and pinkink.shop.
4. Compensation: You will receive compensation based on the sales of the products featuring the authorized photographs according to the profit structure outlined in the attached profit table. For each product sold with your authorized images, the compensation will be as follows:
Poster: $10.60 per unit
Framed Poster: $22.05 per unit
Tapestry: $40.79 per unit
Crewneck: $32.58 per unit
Crop Top: $14.57 per unit
Unisex Tee: $16.51 per unit
All-Over Tee: $12.75 per unit
Hoodie: $26.25 per unit
Pillow: $17.76 per unit
Square Pillow: $14.20 per unit
Pint Glass: $4.43 per unit
Coffee Mug: $5.63 per unit
Phone Case: $11.94 per unit
Desk Mat: $18.50 per unit
Plush Blanket: $16.60 per unit
Shot Glass: $3.66 per unit
Hand Towel: $9.07 per unit
Calendar: $15.62 per unit
All compensations will be calculated and paid out to you through your preferred payment method as outlined in the membership plan you chose. Pinkink, LLC and pinkink.shop will regularly add new products to its catalog. These products will be made available to you as they are added, with the compensation for sales of these new products to be agreed upon at the time of their addition.
5. Acknowledgment of Rights: You affirm your ownership of the submitted images and grant Pinkink, LLC and pinkink.shop the right to reproduce the images as stated without further rights to alter, edit, or manipulate the original photographs unless explicitly agreed upon in writing by you, except to adapt their shape and size to any of the specific products you choose to sell in your store or allow Pinkink, LLC and pinkink.shop to select for you.
6. Release of Liability: You release Pinkink, LLC, pinkink.shop and any agents, heirs, successors, and assigns from any claims, damages, or liability arising from the agreed use of the photographs as outlined in this agreement.
7. Duration of Agreement: This agreement is valid until terminated by either party with 30 days' written notice, and applies to all forms of media related to the online store.
8. Signatures:
By accepting these terms and selling products on your pinkink.shop store, you hereby warrant that you are over the age of eighteen years and have every right to contract in my your name in the above regard. You have read this model release form and fully understand the contents.
INTELLECTUAL PROPERTY POLICY
Pinkink, LLC
110 Broadway, Brooklyn, NY 11249
Last Updated: March 30, 2024
This Intellectual Property Policy (the “IPP”) outlines the responsibilities and rights of registered and non-registered users (each a “User,” and collectively, the “Users”) of our applications, software, products, and services (collectively, the “Service”) with regard to the intellectual property of Users and of Pinkink, LLC. (“Pinkink, LLC”). This document is an important contract between Pinkink, LLC and our Users, and as such, we have tried to make it as clear as possible. In addition to the full legal terms and text, we have provided short non-binding summaries with each clause. These summaries do not aim to replace or misrepresent the full text. For the avoidance of doubt, “intellectual property” refers to copyrights, patents, patent disclosures and inventions (whether patentable or not), trademarks, service marks, trade secrets, know-how and other confidential information, trade dress, trade names, logos, corporate names, and all other such rights.
A. Definitions
Summary: These terms are used throughout this IPP and it’s important that you understand what we are referring to when we use them.
Terms not defined in this section shall have the meaning provided elsewhere in the Terms of Service.
“Agreement” refers, collectively, to all the terms, conditions, notices contained or referenced in this document (the “IPP”) and all other operating rules, policies, including the Pinkink, LLC Privacy Policy and the Pinkink, LLC Terms of Service and procedures that we may publish from time to time on the Website including but not limited to Shipping, Payments, and Returns.
“Content” refers to content featured or displayed through the Website, including without limitation text, data, articles, images, photographs, graphics, software, applications, designs, features, and other materials that are available on the Website or otherwise available through the Service. “Content” also includes Services. “User-Generated Content” is Content, written or otherwise, created or uploaded by our Users. “Your Content” is Content that You create or own, otherwise, Pinkink, LLC manages and retains rights to the Content.
“Customers” refer to individuals or companies that purchase Your Products in Your Sales Channel.
“Order” refers to Your Product once it has been purchased by You or Your Customers. “Produced Orders” refers to Orders that have been completed and shipped.
The “Products,” refers to the all products offered by the different Providers on our Website, including, but not limited to clothing, accessories, home decor, or kitchenware. “Your Products” refers to Products you create by adding Your Content using our Service. “Your Mockups” are visual representations of Your Products created by Our Service.
“Providers,” refers to the organizations and companies that Pinkink, LLC partners with in the scope of its Service to offer Products to You.
“Sales Channels,” or “Stores” refers to the other websites and platforms that You use to sell Your Products, including but not limited to Shopify, Woocommerce, or Etsy.
“Us” and “We” refers to Pinkink, LLC, Inc., as well as our affiliates, directors, subsidiaries, contractors, licensors, officers, agents, and employees
“User,” “You,” “Your” refers to the individual person, company, or organization that has visited or is using the Website or Service; that accesses or uses any part of the account; or that directs the use of the account in the performance of its functions.
“Website” refers to Pinkink, LLC’s website located at pinkink.shop, and all content, services and products provided by Pinkink, LLC at or through the Website. It also refers to Pinkink, LLC-owned subdomains of pinkink.shop, such as app.pinkink.shop. These Terms also apply to pinkinkapp.shop and all subdomains of pinkinkapp.shop such as app.pinkinkapp.shop. These terms also govern the use of Pinkink, LLC plugins such as those available in the Shopify App store , Woocommerce, Etsy, or those we will create in the future. Occasionally, Pinkink, LLC plugin pages and websites owned by Pinkink, LLC may provide additional or different terms of service. If those additional terms conflict with this IPP, the terms in the additional terms with regard to the matter in conflict shall apply.
B. General
When You use Our Services and Content, You are agreeing to:
This Intellectual Property Policy
Our Privacy Policy
Our Terms of Service
Any other terms or policies we reference in any of the above.
Except as they may be supplemented by additional terms and conditions, policies, guidelines or standards, this IPP constitutes the entire Agreement between Pinkink, LLC and You pertaining to the subject matter hereof, and supersedes any and all prior oral or written understandings or agreements between Pinkink, LLC and You in relation to the access to and use of the Service.
If any provision of this IPP is held to be invalid or unenforceable, such provision will be struck and will not affect the validity and enforceability of the remaining provisions.
Questions about this Intellectual Property Policy? Contact us.
C. When Does This IPP Apply?
Summary: By using Pinkink, LLC, You are agreeing to all the terms below.
By using the Service, You are agreeing, on behalf of Yourself and those You represent, to comply with and be legally bound by this Agreement and all applicable laws. If You do not agree with any provision of this IPP, You must discontinue the registration process, discontinue Your use of the Service, and, if You are already registered, delete Your account.
D. Can This IPP Be Modified?
Summary: We can change these terms, and if the changes are big, we’ll let You know.
Pinkink, LLC reserves the right to revise this IPP from time to time and the most current version will always be posted on our Website. If a revision, in our sole discretion, is material we will notify You. The “Last Updated” date at the top of this IPP reflects the date of the last modification. Your use of the Service following the effective date of any modifications to this IPP will constitute your acceptance of such revised IPP. If You do not agree to the new terms, You should stop using the Service and delete Your account.
E. How Does Pinkink, LLC Handle Intellectual Property Right Claims?
Pinkink, LLC respects the intellectual property rights of others and we expect people using our Service to do the same. It is our practice—in appropriate circumstances and at our discretion—to either disable or terminate the accounts of Users who infringe or are repeatedly charged with infringing copyrights or other intellectual property rights of others.
Pinkink, LLC prohibits the use of our Service to sell counterfeit goods. A User printing and selling counterfeit goods through our Service may be held liable for selling counterfeit products if such User has reason to know or knows that the products are counterfeit.
Summary: We’re passionate about helping people run their own businesses and as such we feel strongly about other people getting in the way of that by stealing intellectual property.
Pinkink, LLC allows Users to upload Content to our platform to create User Products to sell. Subject to the terms outlined in the Pinkink, LLC Terms of Service, Users alone are solely responsible for such User’s Content. However, We retain the right, at our sole discretion, to reject the production of User Products that contain Content that we have reason to believe may be infringing copyrights or other intellectual property rights of others.
Summary: Although You alone are responsible for the content You upload, we can refuse to produce any products with content we believe might be infringing on others’ rights.
If You believe that the Content in question does not infringe on intellectual property rights of others, You should contact Pinkink, LLC Customer Care with proof clearly outlining Your rights to use the Content.
If You notice infringement of Your copyrights or other intellectual property rights on Pinkink, LLC, You can notify Us as follows. Please note that Pinkink, LLC cannot provide You with legal advice or representation, and We recommend that You speak with a licensed attorney in Your jurisdiction if You are seeking legal advice. If You are a copyright holder or are authorized to act on behalf of one, You may report alleged copyright infringements on the Service by completing the Digital Millennium Copyright Act (“DMCA”) Notice of Alleged Infringement (the “DMCA Notice”). In accordance with the Digital Millennium Copyright Act, which You can find on the US Copyright Office website, We will respond as quickly as we can to claims of suspected copyright infringement that are reported via our DMCA Notice of Alleged Infringement or to copyright@pinkink.shop.
Upon receipt of Your DMCA Notice, We will notify the User responsible for uploading the corresponding Content and will provide the User with an opportunity to respond. We will take whatever additional action we deem appropriate, which may include removing the reported content from Pinkink, LLC. Please note that it may take up to 10 business days to process, review, and act on Your request.
Summary: Pinkink, LLC respects intellectual property rights. If We receive a DMCA Notice, We may disable access or remove the allegedly infringing content from Pinkink, LLC Stores. If Your Content is removed and You think the claim is invalid, You can respond and let us know why. If You believe one of our Users is infringing on Your intellectual property rights, please send Pinkink, LLC a DMCA Notice. We may remove the content and will certainly notify the Merchant.
Pinkink, LLC respects the trademark rights of others. Accounts with usernames, board names, or any other content that may mislead or violate another’s trademark will need be updated or may be permanently suspended.
If You are concerned that someone may be using Your trademark in an infringing way on our Website, let Us know by completing our Trademark Violation Form. We will review Your complaint and take whatever action We deem appropriate, which may include temporary or permanent removal of the Content in question.
Summary: Pinkink, LLC also takes issues of trademark violations seriously and if We receive a complaint of a purported trademark violation, We will investigate and may remove potentially infringing content.
F. What Can You Do If Your Content Was Removed from Pinkink, LLC?
Summary: If You believe the complaint raised regarding Your Content is improper, follow the proper instructions below and We will help You sort things out.
If You received a notification that Your Content has been removed as a result of a copyright complaint, it means another User reported that they own the rights to the Content, and requested that We remove Your Content. If You want us to forward the information from the copyright complaint notification, email us at copyright@pinkink.shop to let us know. Please note that We may remove some personal contact information from the original complaint.
If Your Content is the subject of repeated copyright complaints, We may disable Your account altogether.
If You think We made a mistake by removing Your Content, You can file a counter-notice with Us, by following the directions and requirements below. When We get a counter-notice that includes all of the information required, We will remove the complaint from Your account’s record.
Note: There are legal and financial consequences for fraudulent or bad faith counter-notices. Before submitting a counter-notice, make sure You have a good faith belief that We removed Your Content in error, and that You understand the repercussions of submitting a false claim. If Pinkink, LLC is the subject of a legal cause of action on account of your false claim, You will be added to the claim and Pinkink, LLC will not be liable for such false claim. In addition, Pinkink, LLC may at its sole discretion delete Your account and refuse future service, which includes cancelling any orders that are active at the time, with no refund to you.
To submit Your counter-notice, email us at copyright@pinkink.shop and include all of the following information:
Your name, address and phone number.
The DMCA ID found at the bottom of the notification email You received from us.
The web address of the Content We removed (copy and paste the link from the notification email).
A statement under penalty of perjury that You have a good faith belief that Your Content was removed in error.
A statement that You consent to the jurisdiction of Federal District Court for the judicial district in which your address is located or, if Your address is outside of the United States, for any judicial district in which Pinkink, LLC may be found, and that You agree to accept service of process from the entity who provided the original complaint.
A physical or electronic signature (for example, by typing Your full name).
Any additional information you have showing that You own or are otherwise entitled to use the Content at issue.
If You received a trademark complaint notification from Us, You can contest it by emailing copyright@pinkink.shop and letting Us know why You think the complaint is invalid. Please include the trademark complaint reference number from the notification. If You want Us to forward the info from the trademark complaint notification, let Us know and We’ll be glad to send it along although We may remove personal information.
G. What Are You Agreeing to Under This IPP?
By uploading Your Content on the Service, You represent and warrant that: (i) You either own the Content posted by You on or through the Service or that You otherwise have the legal right and authority to use Your Content; (ii) the posting and use of Your Content on or through the Service does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights; (iii) You agree to pay for all royalties, fees, and any other monies owed through use of Your Content on the Service; (iv) You have the legal right and capacity to enter into this Agreement; (v) You agree to allow Pinkink, LLC use your content to create your store and the products for sale on your store, and (vi) You allow Pinkink, LLC to use your name and images of your products to promote pinkink.shop and the Pinkink brand.
If You are unsure about your rights regarding the usage of Your Content, You agree to perform all due diligence on Your part to ensure that Your Content is free for You to use on the Service.
More information can be found at the U.S. Copyright Office and the U.S. Patent and Trademark Office.
PRIVACY POLICY
Thank you for using Pinkink.shop (or as we are legally known, Pinkink, LLC). Before using or accessing our platform, please read this Privacy Policy carefully, it explains how we protect your data and respect your privacy.
A. Yours and our responsibilities Summary: This policy applies to all registered Pinkink, LLC users and also visitors of our platform. When handling the data of end-customers of Pinkink, LLC users, we act as a “data processor” and Pinkink, LLC merchants are responsible for ensuring their data is protected and handled in accordance to all applicable laws.
Who does this policy apply to?
If you are a Pinkink, LLC customer or subscriber, or just visiting our website, this policy applies to you. For your customers who are just making a purchase of your goods through Pinkink, LLC, but are not registered users, we act as the “data processor” for you, the merchant: this means we only process their data to help us provide our service to you, or in accordance with your instructions, or as required by law. You are responsible for making sure that their personal data is treated in accordance with applicable data protection laws. That includes informing them how service providers (like us) collect and use data on your behalf. Our responsibilities
If you are a registered Pinkink, LLC customer or a visitor to our website we act as the “data controller” of personal data. This means we determine how and why your data are processed.
Your responsibilities
Read this Privacy Policy If you provide us with personal information about other people (i.e. if you are registering on behalf of someone else, or you are transmitting data from your customers), or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorise us to process it on your behalf in accordance with this Privacy Policy. B. When does Pinkink, LLC collect your data? Summary: Pinkink, LLC collects your data in all of our interactions from the moment you visit our website. Some data is collected automatically, and some data is only collected with your consent.
With your consent we collect your data when:
You register for an account You upload content to Pinkink, LLC using our Product Designer tool You integrate Pinkink, LLC through API’s (Ours, 3rd party storefronts, website builders, etc….) You publish products to 3rd party sales channels We email each other You contact our support and/or success team (we may also collect call audio, which we will disclose on the call); When you connect with us on social media You request a demo of Pinkink, LLC You participate in a user research study You opt-in to marketing messages Enter a sweepstakes or contest, or register for a promotion; Participate in our user referral program; Automatically we collect your data when:
You browse any part of our website You use Pinkink, LLC to create products You read our help section You order products from Pinkink, LLC C. Categories of data collected Summary: Pinkink, LLC collects different kinds of data and we process that data for different purposes.
Contact details and basic information
Your name, address, telephone number, email address…
Financial information
Your Paypal account email, credit/debit card details…
Data from your content and products
The products you have designed, the artwork you have uploaded…
Contractual Data
The sales you have made, your customers’ data, store name, order details…
Data that identifies you
Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version…
Data on how you use Pinkink, LLC
Your URL clickstreams (the path you take through our site), products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions…
What about really sensitive data?
We don’t collect any “sensitive data” about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).
What about children’s data?
Pinkink, LLC is a business-to-business service directed to and intended for use only by those who are 18 years of age or over. We do not target Pinkink, LLC at children, and we do not knowingly collect any personal data from any person under 16 years of age.
D. How and why we use your data Summary: According to Data Protection Law, we can only process your data for specific purposes and only when we have a legal basis to do so. The reasons are outlined below.
Keeping Pinkink, LLC running
Managing your requests (like creating products, integrating sales channels, completing transactions and fulfilling orders), login and authentication, remembering your settings, processing payments, hosting and back-end infrastructure.
Legal basis for processing data: contract, legitimate interests
Improving Pinkink, LLC
Testing features, interacting with feedback platforms and questionnaires, managing landing pages, heat mapping our site, traffic optimization and data analysis and research, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this.
Legal basis for processing data: contract, legitimate interests
Customer support
Notifying you of any changes to our service, solving issues via live chat support, phone or email including any bug fixing.
Legal basis for for processing data: contract
Marketing purposes (with your consent)
Sending you emails and messages about new features, products and services, and content.
Legal basis for processing data: consent
E. What these legal bases mean Consent:
You have given clear consent for us to process your information for a specific purpose.
You can withdraw your consent at any time by emailing privacy@pinkink.shop or by navigating to your profile page and managing your data settings.
Contract:
Processing your data is necessary for a contract you have with us, or because we have asked you to take specific steps before entering into that contract.
Legitimate interests:
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests.
These legitimate interests are:
gaining insights from your behaviour on our website or in our app delivering, developing and improving the Pinkink, LLC service enabling us to enhance, customise or modify our services and communication determining whether marketing campaigns are effective enhancing data security In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.
F. Your privacy rights and choices Summary: When it comes to your data and privacy, you have a lot of control for what Pinkink, LLC can do. All of your data settings can be managed from your Pinkink, LLC account page, or by emailing us at privacy@pinkink.shop. These include your rights to review, correct and delete your data.
Your rights
You can exercise your rights at any time by sending us an email at privacy@pinkink.shop or by navigating to your Pinkink, LLC account page.
You have the right to access information we hold about you
This includes the right to ask us supplementary information about:
the categories of data we’re processing the purposes of data processing the categories of third parties to whom the data may be disclosed how long the data will be stored (or the criteria used to determine that period) your other rights regarding our use of your data We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You have a right to see what personal information has been shared with third parties.
California Civil Code Section § 1798.83 allows users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. If you would like to make such a request, please send an email to privacy@pinkink.shop.
You have the right to make us correct any inaccurate personal data about you
If after accessing your information, you believe that we have incorrect or inaccurate data, you can request us to change or correct it.
You can object to us using your data for profiling you or making automated decisions about you
We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behaviour). Otherwise, the only circumstances in which we will do this is to provide the Pinkink, LLC service to you.
You have the right to port your data to another service
We will give you a copy of your data in CSV or JSON so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.
You have the right to be ‘forgotten’ by us
You can do this by asking us to delete any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Pinkink, LLC. You have the right to lodge a complaint regarding our use of your data Please tell us first, so we have a chance to address your concerns. If we fail in this, EU residents can address any complaint to the relevant data authority from this list: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm
The US does not view privacy in the same way and has not established processes for lodging complaints for the type of data we are collecting. If you have a complaint about our use of your data, reach out to us at privacy@pinkink.shop and we will address your concerns as best we can.
Your choices You can choose not to provide us with personal data
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions or fulfill orders without personal data.
You can turn off cookies in your browser by changing its settings
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website and browse its pages, but Pinkink, LLC and certain services (like Zendesk) will not work effectively.
You can control certain third party collection and use of your information
Third parties may offer ways for you to choose not to have your information collected or used. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website: https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options/
To prevent Google Analytics from collecting or using your information, you may install the Google Analytics Opt-Out Browser Add-on; go to Google Analytics Opt-Out Browser Add-on.
To opt out of tracking by Mixpanel: https://mixpanel.com/optout/
To opt out of tracking by Hotjar: https://www.hotjar.com/legal/compliance/opt-out
To manage ads that you see on Google: https://support.google.com/ads/answer/2662922?hl=en
To manage ad settings on Facebook: https://www.facebook.com/adpreferences/?entry_product=ad_settings_screen
You can ask us not to use your data for marketing
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at customercare@pinkink.shop, or by navigating to your account page and managing your data settings.
G. How secure is the data we collect? Summary: We do a lot of things to keep your data safe on our end, but you are also responsible for keeping your account information safe and secure. If you feel that your data has been breached, immediately change your password and get in touch with our support team.
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect. For more information on our efforts to ensure your data is held in a secure manner, please contact us at privacy@pinkink.shop
Our Infrastructure
Pinkink, LLC operates on servers and cloud components that comply with strict international standards. Access to infrastructure at Pinkink, LLC is securely controlled and available from specific locations only. This access is limited to specific employees only and protected by 2-factor authentication.
Data is stored in the US region by default on AWS/Azure servers and is continuously backed up. Our infrastructure’s data centres and cloud services from providers are protected by physical access controls, intrusion and fire detection systems and 24/7 professional security staff.
Document security
All documents and information are version controlled by Atlassian services by defaults, so there’s a permanent trail not only on the database level but also on the storage level.
Monitoring
We have continuous resource and infrastructure access monitoring in operation 24/7, 365 days a year. Any alerts generated by our monitoring system are sent to team members immediately and actioned. Pinkink, LLC uses both third parties and in-house scans for vulnerability testing and app protection (WAF).
Training and audits
Regular third party audits are conducted at Pinkink, LLC to ensure we use the latest technologies and best practices to protect data. All employees at Pinkink, LLC are trained in data security and are bound by strict confidentiality provisions.
And please remember:
You provide personal data at your own risk: unfortunately, no data transmission is guaranteed to be 100% secure You are responsible for the security of your username and password: keep them secret and safe. If you believe your privacy has been breached, please change your password as soon as possible and contact us immediately on customercare@pinkink.shop or via Zendesk using the chat icon. H. Where do we store the data? The personal data we collect is processed at our offices in San Francisco and Riga and in any data processing facilities operated by the third parties identified below.
By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.
I. How long do we store your data? We will archive and stop actively using any personal identifiable information about you within 6 months from the last time you used Pinkink, LLC. We will delete your personal data from our archives no later than 6 years from the last time you used Pinkink, LLC or upon your request.
J. Third parties who process your data Summary: To effectively run Pinkink, LLC we need to partner with various third parties around the world. These include our print providers that work with us to offer and fulfill products and services and also tools like Google Apps and Zendesk that allow us to communicate and deliver our service to you. This section outlines who we work, for what purposes and where you can find more information about their privacy policies.
To deliver the best possible Pinkink, LLC experience we often have to partner with third parties to deliver services that we cannot. These include our print partners that we work with to offer products and fulfill orders, services that support our communications, both internal for our team and external when we communicate with you, tools that keep our web platform and API running, as well as services that allow us to study the use of our platform and learn how best to develop and design new features, messages and offers.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy.
Here are the details of our main third-party service providers, the data being collected or shared and the reason sharing is necessary.
Infrastructure Microsoft Corporation Privacy policy
Contact details Data that identifies you contractual data data on how you use Pinkink, LLC Microsoft Azure is an ever-expanding set of cloud services that helps us build, manage, and deploy Pinkink, LLC.
Analytics and Marketing Google Analytics Privacy policy
How you use Pinkink, LLC Data that identifies you Cookies Google Analytics is a web analytics service: we use it to track your use of the service, and prepare reports on user activity.
Google Adwords Privacy policy
Data that identifies you Cookies Google Adwords is a marketing tool that allows us to reach potential users and grow the Pinkink, LLC audience.
Facebook Inc. Privacy policy
Data that identifies you Cookies Facebook business tools offer a number of services including analytics and advertising that allow us to track your use of the service, prepare reports on user activity and grow Pinkink, LLC’s audience.
Mixpanel, Inc. Privacy policy
Data on how you use Pinkink, LLC Data that identifies you Cookies This is a web analytics service: we use it to track your use of the service, and prepare reports on user activity.
Hotjar Ltd. Privacy policy
Data that identifies you How you use Pinkink, LLC Data from your content and products Cookies This is a web analytics service: we use it to track your use of the service, and prepare reports on user activity.
Unbounce Marketing Solutions Inc. Privacy policy
Data that identifies you How you use Pinkink, LLC Cookies Integrations (by your request) Shopify, Inc. Privacy policy
Contact details Data that identifies you Contractual data Data from your content and products This integration allows you to sell your products on Shopify and allows us to automate order fulfillment to your end customers.
Etsy, Inc. Privacy policy
Contact details Data that identifies you Contractual data Data from your content and products This integration allows you to sell your products on Etsy and allows us to automate order fulfillment to your end customers.
Bubblestorm Management (Pty) Ltd (WooCommerce.com) Privacy policy
Contact details Data that identifies you Contractual data Data from your content and products This integration allows you to sell your products on Woocommerce and allows us to automate order fulfillment to your end customers.
Google, Inc. Privacy policy
Data that identifies you How you use Pinkink, LLC Contact details Data from your content and products Cookies This enables users to connect Google services like Google Drive, where images may be stored.
Communications and Research Sendgrid, Inc. Privacy policy
Contact details How you use Pinkink, LLC Contractual data We use this service for sending, storing and tracking emails.
Aftership, Ltd. Privacy policy
Contractual data We use this service for delivering tracking information on your orders.
The Rocket Science Group LLC d/b/a MailChimp Privacy policy
Contact details How you use Pinkink, LLC Data that identifies you We use this service for sending emails, managing mailing lists, and/or delivering newsletters about Product updates and changes.
Typeform S.L. Privacy policy
Contact details How you use Pinkink, LLC Data that identifies you Contractual data Data from your content and products We use this service to learn about user needs, to facilitate order issue submission and to understand and improve Pinkink, LLC services by capturing feedback from our users.
Zendesk, Inc. Privacy policy
Contact details How you use Pinkink, LLC Data from your content and products Contractual data Data that identifies you Cookies We use this service for customer communications, user interaction, helpdesk assistance, in app messaging and improving our platform and service.
Google, Inc. Privacy policy
Contact details How you use Pinkink, LLC Data from your content and products Contractual data Data that identifies you Cookies We use Google Suite for business for customer communications, user interaction, User Research, and improving our platform and service.
Formagrid, Inc. (airtable) Privacy policy
Contact details How you use Pinkink, LLC Data from your content and products Contractual data Data that identifies you We use Airtable to store and analyze data for purposes of research and product development.
Atlassian Pty Ltd Privacy policy
How you use Pinkink, LLC Data from your content and products Contractual data Data that identifies you We use Atlassian products to store and analyze data for purposes of research and product development, to solve bugs and build out the Pinkink, LLC Platform.
Payments Stripe, Inc. Privacy policy
Contact details Financial information Cookies Contractual data This service processes payments for us.
Paypal, Inc. Privacy policy
Contact details Financial information Cookies Contractual data This service processes payments for us.
Our Print Partners Pinkink, LLC partners with a wide and constantly expanding network of print providers all over the world. Current partners can be seen at https://app.pinkink.shop/print-providers.
These print providers offer various products and print on demand services to our users. Each of our print partners operates as a “data processor” when an order is submitted and they sign a Data Processing Agreement with Pinkink, LLC outlining how they handle and protect our users’ data.
This Data Processing Agreement outlines:
What personal data is being sent How that data needs to be secured and kept confidential The purposes for which that data will be processed How long that data will be stored How they respond when users exercise their rights to privacy How they respond if a data breach occurs K. Cookies We use cookies. Unless you adjust your browser settings to refuse cookies, we (and these third parties) will issue cookies when you interact with Pinkink, LLC. These may be ‘session’ cookies, meaning they delete themselves when you leave Pinkink, LLC, or ‘persistent’ cookies which do not delete themselves and help us recognise you when you return so we can provide a tailored service.
How can I block cookies?
You can block cookies by activating a setting on your browser allowing you to refuse the setting of cookies. You can also delete cookies through your browser settings. If you use your browser settings to disable, reject, or block cookies (including essential cookies), certain parts of our website will not function fully. In some cases, our website may not be accessible at all. Please note that where third parties use cookies we have no control over how those third parties use those cookies.
Which specific cookies do we use? Google, Inc.
Google Analytics uses cookies allows us to see information on the activities of visitors to our website and users of our service, including page views, source and time spent on Pinkink, LLC. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy.
To opt out of being tracked by Google Analytics across all websites click here.
Zendesk, Inc.
Zendesk uses cookies to recognise particular people who have interacted with Zendesk through Pinkink, LLC previously. This may be visitors to our website, Pinkink, LLC users or counterparties.
You may refuse the transmission of your Information by opting out (contact them direct for more information), however please note that you will delete the opt out cookie when you delete your cookies in your browser settings
Mixpanel, Inc.
Mixpanel uses cookies to help analyse how visitors arrive at and use the service, and provides us with statistical reports on activity. The information generated by the cookies or other technologies about your use of the Services (including IP address) is transmitted to Mixpanel and potentially stored on servers in the United States. Mixpanel will use this information to compile reports for us.
To opt out of being tracked by Mixpanel across all websites click here.
Hotjar, Inc.
Hotjar uses cookies allows us to see information on the activities of visitors to our website and users of our service, including page views, source and time spent on Pinkink, LLC. The information is depersonalized and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy.
To opt out of being tracked by Hotjar across all websites click here.
Facebook, Inc.
Facebook uses cookies if visitors have a Facebook account, use the Facebook Products, including their website and apps, or visit other websites and apps that use the Facebook Products (including the Like button or other Facebook Technologies). Cookies enable Facebook to offer the Facebook Products to visitors and to understand the information they receive about visitors, including information about their use of other websites and apps, whether or not they are registered or logged in.
To opt out of being tracked by Facebook by following the instructions here.
L. What if we change this Policy? We reserve the right to make changes to this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. Please check this page periodically for changes. If we make any material changes to this Privacy Policy, we will notify you via the email address provided for Registered Users and we will also post a notice on our home page and post the updated Privacy Policy here.
The date the Privacy Policy was last revised is identified at the top of the page. Please review the changes carefully. Your continued use of the Services following the posting of changes to this Privacy Policy will mean you consent to and accept those changes. If you do not consent to such changes, you should stop using our Services.
Contact us at any time at customercare@pinkink.shop if you have more questions about this privacy policy, your rights, or our privacy practices.